Unexpected urgency
The message demands immediate action, threatens a penalty, or says an account will close within minutes.
Pause before you trust a strange message.
Scams often rely on urgency, secrecy, fear, or a link that looks almost right. Use this checklist before replying, clicking, transferring funds, or granting device access.
StopDo not act while someone is pressuring you.
VerifyOpen the official app or type the known website yourself.
AskCall a trusted person using a number you already know.
Quick checklist
Common warning signs.
One sign does not prove fraud, but several signs mean you should stop and verify independently.
Secrecy or isolation
You are told not to speak with family, a bank, support staff, or another trusted person.
Unusual transfer request
A stranger asks for gift-card codes, cryptocurrency, remote access, a verification code, or a transfer to a new destination.
Lookalike identity
The address, domain, username, or phone number is close to a familiar one but not exact.
Too much information
The sender asks for passwords, one-time codes, identity documents, banking details, or private account information.
Emotional pressure
The message tries to create panic, excitement, guilt, or fear before you have time to think.
Safer next steps
Verify outside the message.
Do not use the sender's link or callback number. Start from a source you already trust.
Open the official appCheck alerts and account status from the app you normally use.
Type the address yourselfUse a known bookmark or enter the official domain manually.
Call a known numberUse the number printed on a card, statement, or official website.
Preserve evidence safelyTake screenshots, but remove private codes and personal details before sharing them.
Official Canadian resources
Report or confirm what happened.
Use official channels for advice, reporting, and account recovery.
Canadian Anti-Fraud Centre
National fraud education and reporting resources.
Open the official site →Get Cyber Safe
Government of Canada guidance for phishing, compromised accounts, and safer devices.
Open Get Cyber Safe →Local police
If funds, identity documents, threats, or personal safety are involved, contact the appropriate local authority. Call emergency services for immediate danger.
Pressure is a reason to pause.
A legitimate organization will let you verify the situation through an official channel.